1. Introduction
Welcome to Ayata Homes ("we", "our", "us"). We are a premium interior design studio based in Bengaluru, Karnataka, India. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for our services.
By using our website or submitting your details through our consultation form, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Name, phone number, email address.
- Project Details: Locality, project type, and any other information you voluntarily provide through our enquiry or consultation forms.
- Usage Data: Pages visited, time spent, browser type, and device information — collected anonymously through analytics tools.
- Communication Records: WhatsApp messages, emails, or call records when you contact us directly.
3. How We Use Your Information
The information we collect is used solely for the following purposes:
- To respond to your consultation requests and enquiries.
- To understand your project requirements and provide relevant design proposals.
- To send follow-up communications related to your project (no unsolicited marketing).
- To improve our website experience based on anonymous usage patterns.
- To comply with applicable legal obligations.
4. Sharing of Information
We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
- With trusted service providers (e.g., hosting, analytics) who process data on our behalf and are bound by confidentiality obligations.
- When required by law, court order, or government regulation.
- To protect the rights, safety, or property of Ayata Homes or our clients.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related records may be retained for up to 3 years for business continuity and warranty purposes.
6. Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour. These tools collect anonymised data and do not personally identify you. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw your consent to communications at any time.
To exercise any of these rights, please contact us at ayatahomes@gmail.com.
9. Third-Party Links
Our website may contain links to third-party platforms (e.g., Instagram, Facebook, WhatsApp). We are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: ayatahomes@gmail.com
- Phone: +91 81973 08433
- Address: Ground Floor, No 26, 4th Main Rd, Tata Silk Farm, Basavanagudi, Bengaluru, Karnataka 560004